GetGoldsGym Customer Service

Welcome to the customer service center at This page has been provided to help you find the resources to better enjoy your fitness equipment or products, or to help you contact a GetGoldsGym representative to help you solve any other issue you might have relating to a past or future purchase. We are committed to earning your trust and providing complete satisfaction.

If you did not find what you are looking for, you can contact us here.
Gold's Gym StrideTrainer 380 Elliptical

You'll maximize your workout time with all the added features on this rear drive elliptical. And, because it's from Gold's Gym, you know it has everything you need to get a gym-quality workout at home.

Gold's Gym Cycle Trainer 300 C Bike

Burn maximum calories with the Gold's Gym® Cycle Trainer 300 C Exercise Bike! With 14 workout apps built-in, this bike delivers results!

Free Shipping Golds Gym

Pay nothing for shipping on select items when you pay in full on your credit card.